I applied online. I interviewed at HockeyTech (Waterloo, ON) in Feb 2023
Interview
Great interview with team leads. very friendly and supportive. Previous experience Customer handling Technical competency (amazon tv, Roku) Hockey Hobbies Troubleshooting Great interview with team leads. very friendly and supportive. Previous experience Customer handling Technical competency (amazon tv, Roku) Hockey Hobbies Troubleshooting
Interview questions [1]
Question 1
Previous experience Customer handling Technical competency (amazon tv, Roku)
Friendly, relaxed and well organized interview. Most of the questions were basic customer service questions, and then followed up with some personality questions towards the end. They got back to me in a timely manner as well.
Interview questions [1]
Question 1
Describe how you handled a difficult client situation.