I applied online. The process took 2 weeks. I interviewed at Home Depot Canada (Ottawa, ON) in Apr 2012
Interview
Hiring was done via an online application. First interview handled by two Department Supervisors. Was asked to give some background about previous experience. Was asked five questions, all based on what I would do in these particular situations, i.e. no management available for a demanding customer; up-selling a customer in a hurry, etc. Was brought back for second interview with store manager to sign the papers. He asked me one question, "Why Home Depot?"
Interview questions [1]
Question 1
Customer was in a hurry, wanted a BBQ now, already assembled. Store policy is that we do not sell displays. The managers are in a meeting and cannot be disturbed. What do you do?
I applied online. The process took 1 day. I interviewed at Home Depot Canada (Scarborough, ON) in Apr 2026
Interview
The interviewer seemed to rely heavily on a script, checking off questions with little engagement. There were also some communication difficulties in English, which made the interview process harder to follow.
Le processus d’embauche chez Home Depot est généralement rapide et simple :
Candidature en ligne ou directement en magasin.
Appel de présélection avec quelques questions sur les disponibilités et la motivation.
Entretien avec un superviseur ou un gestionnaire. Les questions portent surtout sur le service à la clientèle, le travail d’équipe et la gestion de situations avec les clients.
Offre d’emploi après vérification des antécédents.
Formation en ligne et en magasin avant de commencer.
I applied online. The process took 1 week. I interviewed at Home Depot Canada (Aurora, ON)
Interview
Less than 10 minutes, asked questions along the lines of what do you know about home depot, how would you deal with a customer that asks for an item we don't carry, your desired salary, how to deal with difficult customers. Thats from what I can remember
Interview questions [1]
Question 1
how would you deal with a customer that asks for an item we don't carry?