Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Horace Mann

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Horace Mann reviews | Horace Mann jobs | Horace Mann salaries | Horace Mann benefits
      Horace Mann interviewsHorace Mann Customer Care Representative interviewsHorace Mann interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Care Representative Interview

      7 Apr 2015
      Anonymous employee
      Springfield, IL
      Accepted offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 4 months. I interviewed at Horace Mann (Springfield, IL) in Feb 2011

      Interview

      I applied for the position in November. I was invited for an interview in February. I was invited for a face to face interview with an HR Recruiter. After my interview with HR, they asked me if I could go ahead and have my second interview with a Customer Care Manager right then. Of course I agreed. I interviewed with the manager immediately. I was asked to sit with a representative and listen to incoming phone calls. After listening, the manager asked me if I had any questions and if I thought I could handle the job. The following week I received an offer to begin work in two weeks.

      Interview questions [1]

      Question 1

      There weren't any difficult or odd questions.
      1 Answer
      2

      Other Customer Care Representative interview reviews for Horace Mann

      Customer Care Representative Interview

      25 May 2026
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Horace Mann

      Interview

      I applied online and scheduled a phone screening. Then I completed a behavioral and basic skill assessments, and then I scheduled a 45 minute interview with the hiring managers .

      Interview questions [1]

      Question 1

      I haven’t been offered a position yet, but they asked me about why I wanted to work for the company and what skills I brought to the table.
      1 Answer

      Top companies for "Compensation and Benefits" near you

      avatar
      CSAA Insurance Group, a AAA Insurer
      3.9★Compensation and benefits

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.