I applied online. I interviewed at IRS (Austin, TX) in Jan 2019
Interview
No interview just applied for position internally and qualified for position and started a 4 month training. the 4 month training was a bit long. The training did cover cradle to grave about the filing of taxes and collection process of taxpayers who owe a debt to the IRS.
1
Other Customer Service Representative (CSR) interview reviews for IRS
There wasn't an interview. There was an online assessment with the job application. The assessment had several behavioral questions that referenced conflict escalation, ethics, and collaboration. There were also general language use questions and basic math skill questions.
no interview takes place they hire upon background check which is a month long process once passed you get a start date then your hired its a quick and easy process they hire in mass quantities
There wasn't one. You were asked to join a zoom meetup with other folks for a overview. They then gave you tips on filling out the application and turning in a resume.
Interview questions [1]
Question 1
Turn in a resume that you knew something about accounting or office work life.