Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      ISN Software

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: ISN Software reviews | ISN Software jobs | ISN Software salaries | ISN Software benefits
      ISN Software interviewsISN Software Customer Service Associate interviewsISN Software interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Associate Interview

      5 Oct 2021
      Anonymous interview candidate
      Lawrence, KS
      No offer
      Negative experience
      Easy interview

      Application

      I applied through university. The process took 1 week. I interviewed at ISN Software (Lawrence, KS) in Oct 2021

      Interview

      They were very awkward and not very personable. I felt like I had to lead the conversation, which is not typically how an interview was supposed to go. They told me they had time for me to ask a question and after answering I would respond, and then they just looked at me. Super uncomfortable and seemed to lack interviewing experience.

      Interview questions [1]

      Question 1

      "Give us a brief description of yourself and walk us through your resume."
      1 Answer
      avatar
      ISN Software response
      4y
      Thank you for taking the time to share your experience and feedback. We appreciate your perspective and would like to hear more if you are willing. Feel free to contact us at reviews@isn.com so we can discuss the details provided in your review.

      Other Customer Service Associate interview reviews for ISN Software

      Customer Service Associate Interview

      17 Oct 2019
      Anonymous interview candidate
      London, England
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 3 weeks. I interviewed at ISN Software (London, England) in Sept 2019

      Interview

      Phone interview with two employees; one in English and one in Arabic (they were looking for Arabic speakers). I was then invited to a face to face interview where I was interviewed by five people in a row (10 minutes each), followed by shadowing a current employee whose role is the same role I have applied for. There was also a Peer Panel that all 5 of us (Arabic speaker candidates) had to attend before being given a presentation topic (the recruiter emailed me a list of three topics to prepare for beforehand). Each candidate presented separately for 2 minutes in front of three out of those five people who interviewed us earlier.

      Interview questions [3]

      Question 1

      Where do you see yourself in 5 years?
      Answer question

      Question 2

      How have you handled complaints from customers?
      Answer question

      Question 3

      What skills would you say are necessary when dealing with customers?
      Answer question
      2

      Customer Service Associate Interview

      10 Nov 2016
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied through university. The process took 2 days. I interviewed at ISN Software

      Interview

      The interview process was very fast and thorough. I first interviewed on campus. Then I visited the Dallas headquarters where I was given a topic to present, attended a reception, and participated in a "speed dating" interview process. The entire process went by extremely fast and I was notified of their decision within two weeks.

      Interview questions [1]

      Question 1

      What do you know about ISN?
      Answer question

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.