I interviewed at Indiana State University (Terre Haute, IN)
Interview
The interview process was very quick and simple. They were also very nice and created a calm atmosphere, so no need to be nervous. Make sure you have a portfolio, they love that.
I applied through university. The process took 1 week. I interviewed at Indiana State University (Terre Haute, IN) in Sept 2023
Interview
The GA interview focused on technical troubleshooting, Canvas LMS support, and problem-solving scenarios. I discussed past experience, customer support skills, and technical expertise, followed by situational questions and a hands-on task.
Interview questions [1]
Question 1
Can you explain your experience with Canvas LMS?
How would you assist a faculty member facing an issue with course content in Canvas?
Describe a time when you had to troubleshoot a technical issue for a student or faculty member.
What steps would you take if an instructor reports that their students cannot submit assignments on Canvas?
How do you handle multiple support requests under tight deadlines?
Have you ever automated a repetitive task? If so, how?
I applied through other source. I interviewed at Indiana State University
Interview
Easy process if you have good grades they will invite you to be a note taker for students with disability they pay you each day and pay was weekly I did this for two years for extra income