Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Intact

      Is this your company?

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Intact reviews | Intact jobs | Intact salaries | Intact benefits
      Intact interviewsIntact Customer Service Representative (CSR) interviewsIntact interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative (CSR) Interview

      25 Apr 2025
      Anonymous interview candidate
      Edmonton, AB
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at Intact (Edmonton, AB)

      Interview

      The entire process took about 3weeks in total, first was a phone call to schedule an in person panel interview. went in a week after the phone call and was contacted 2 weeks after the interview via email that the application was not successful.

      Interview questions [1]

      Question 1

      scenario based questions, what do you consider to be an excellent customer service tell us the last time you resolved customer concerns and they felt after
      Answer question

      Other Customer Service Representative (CSR) interview reviews for Intact

      Customer Service Representative Interview

      21 Jul 2025
      Anonymous interview candidate
      Toronto, ON
      No offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Intact (Toronto, ON)

      Interview

      I received two recorded interview invites the same day as I submitted application. interview was simple, we had many chances to re-record out responses. But have not received a response from hiring team and its been over 2 weeks.

      Interview questions [1]

      Question 1

      describe a difficult situation using a past experience
      Answer question