Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Intelcom | Dragonfly

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Intelcom | Dragonfly reviews | Intelcom | Dragonfly jobs | Intelcom | Dragonfly salaries | Intelcom | Dragonfly benefits
      Intelcom | Dragonfly interviewsIntelcom | Dragonfly Customer Service Representative (CSR) interviewsIntelcom | Dragonfly interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Service Representative (CSR) Interview

      4 Oct 2020
      Anonymous employee
      Toronto, ON
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through a staffing agency. The process took 1 week. I interviewed at Intelcom | Dragonfly (Toronto, ON) in Jul 2020

      Interview

      Was first pre-screened by HR by phone, then a video interview happened with a manager a few days later. After the interview, they asked for an online background check, where we had to upload some ID. The job offer came after that.

      Interview questions [1]

      Question 1

      Describe a stressful situation and how to overcome it
      Answer question
      12

      Other Customer Service Representative (CSR) interview reviews for Intelcom | Dragonfly

      Customer Service Representative (CSR) Interview

      31 Jul 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Intelcom | Dragonfly in Nov 2022

      Interview

      The process was lengthy in terms of the gap between two rounds of interviews, however, the process was smooth and easy I was explained about my role and the expectations from this role. Though the salary range is low in terms of work load, though it is manageable.

      Interview questions [1]

      Question 1

      Customer Interaction, Multitasking, Lifting objects, Shifts
      Answer question

      Customer Service Representative Interview

      22 May 2023
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 days. I interviewed at Intelcom | Dragonfly in May 2021

      Interview

      2 stage interview. First, phone interview, then online interview with management and direct manager. Takes about 1 hour to complete. Questions about your experience, your education background and interview process is easy.

      Interview questions [1]

      Question 1

      How to you handle difficult situations?
      Answer question

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.