I applied online. The process took 3 weeks. I interviewed at IronOrbit (Anaheim Hills, CA) in Mar 2023
Interview
There is an initial assessment that is emailed to you that must completed before you will be invited to an interview.
3 interview process.
1st interview is with a Service Desk Supervisor
2nd interview is with the Service Desk Manager
3rd interview is with the VP of Operations
Interview questions [2]
Question 1
If you get a call from a customer who says their internet is working yet they cannot get connected to their Remote Desktop, walk me through your troubleshooting process.
