The process took 5 days. I interviewed at JPMorganChase (San Jose, CA) in Apr 2012
Interview
applied online got an email the next day to call the recruiting office to talk to them about my background and skills. After that was done an hour later the branch manager called me to come in for an interview. The interview was with the branch manager and the assistant manager and went pretty good. Got told "we still need to review other candidates" and finally got the job 3 days later.
Interview questions [1]
Question 1
Talk about a time where you handled a difficult customer
It was a short interview where they asked multiple questions scenario based questions. Mainly trying to see if your responses align with the Chase theme of professionalism and customer service punctuality and eagerness to grow.
Interview questions [1]
Question 1
Explain a circumstance where you and a coworker didn't get along.
Interviews were conducted in a timely manner - Prompt relaxed. Provided several details around the job, culture , and benefits. The interviewee met me and sat with me in the office. He asked about 12 questions and it lasted about 30 minutes.
After filling out an application, if selected you will have a phone interview, if selected a branch manager will reach out. After 1-2 weeks you'll get accepted or rejected. very basic questions from experiences.
Interview questions [1]
Question 1
A time where a customer was highly upset and how did you resolve it.
