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      JPMorganChase

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      Bank Teller Interview

      15 Jun 2012
      Anonymous employee
      Clermont, FL
      Accepted offer
      Positive experience
      Difficult interview

      Application

      The process took 5 days. I interviewed at JPMorganChase (Clermont, FL) in Jun 2012

      Interview

      To start out, I am a very persistent person. The job was posted on 06/07/2012. I applied the 8th, which was on a saturday. I decided to take it among myself to come in on Monday to introduce myself to the manager. I was well dress(Just in Case). I told her that i had applied for the available position. She was trying to find me on the computer but it was acting up. I asked her about her experience here, and we talked for a little while. I went home at least knowing that i made a mark. Within an hour i received an email from them saying: Please call the recruiting department for an interview. I came to this website to look at the typical questions they asked(Really Helped!). The phone interview was a breeze, and at the end when the recruiting lady ask me if i had any questions for her, I knew that it was best to show interest by asking a question. I asked her: "During your entire time at the company, what is your experience and insight?" The lady told me she would send the report to the branch manager. WooHoo!! 5 minutes After that i called the manager at the bank to tell her that i just had the interview and they would be sending her the report. She thanked me for telling her, and told me she should receive an email soon. Next morning at 10 am i received another call and it was another interview. Same questions with some added new questions. It was the same lady I believe. After 3 hours, I became a little impatient and took it to myself of calling the manager again(But this time I used the excuse that she couldn't find me on the system). She told me she did find me and that she had me on her "To Do" List. I told her ok, well i am available today, tomorrow. She said: "Oh, ok, come today by 3pm. I said yes. I made sure i arrived 15 minutes ahead. I sat down and a customer came and sat next to me. I knew this was an opportunity to show my people skills. I started to talking to the customer. We joked around, talked about our background. After that he had to go and then the manager came up to me. We went to this little room. The Interview was easy going. She was very nice and easy to talk to. I made sure to not be to comfortable but instead, nice, respectful, and confident, and enthusiastic. Thanks to GlassDoor I was able to answer some questions before she even asked them. She explain me the pay was 10 to 11 and responsibility. The Next Morning. I was at work at 10 am and I knew they would be calling probably around that time. I missed the call and then i called but the line was busy. They called me 10 minutes later. I told my boss it was this company calling me for a job and she let me go to the back office to talk to them. They offered me the position $11.00. I was definitely happy. Going from 8 to 11. I don't have to worry about the drug test, and all the other things cause i know i was honest on all of them. So yea that is my story.

      Interview questions [2]

      Question 1

      Describe a situation where you had to deal with an mad or tough customer and how did you deal with the situation.
      1 Answer

      Question 2

      At Chase we focus on customer service. What is great customer service to you.
      2 Answers
      6

      Other Bank Teller interview reviews for JPMorganChase

      Bank Teller Interview

      27 Jan 2026
      Anonymous interview candidate
      Los Angeles, CA
      No offer
      Neutral experience
      Average interview

      Application

      I interviewed at JPMorganChase (Los Angeles, CA)

      Interview

      The interviewer asks a bunch of situational questions that try to test your critical thinking skills, but it's a challenge especially if you don't have much on the job experience.

      Interview questions [1]

      Question 1

      Tell me about a time when... you had a difficult customer service experience
      Answer question

      Bank Teller Interview

      20 Sept 2025
      Anonymous interview candidate
      Minot, ND
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at JPMorganChase (Minot, ND)

      Interview

      Straightforward. Calm. Very congenial. Nice people smart and honest. Would definitely consider working here given the caliber of talent. Quantitative questions werent too difficult. Just some math like addition subtraction multiplication division and quadratic equations.

      Interview questions [1]

      Question 1

      What color is the sky?
      Answer question

      Bank Teller Interview

      9 Nov 2025
      Anonymous interview candidate
      Riverside, CA
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at JPMorganChase (Riverside, CA) in Aug 2025

      Interview

      It was over the phone. They have you chose a time to set your interview and then you wait for your scheduled time and they will call you. It's a pretty quick interview lasted maybe 20 minutes.

      Interview questions [1]

      Question 1

      They will ask you how do you handle a difficult customer and what are the steps you'll take in order to resolve it.
      Answer question

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