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      JPMorganChase

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      Customer Support Specialist Interview

      27 Feb 2024
      Anonymous employee
      Houston, TX
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at JPMorganChase (Houston, TX)

      Interview

      1st round with the recruiter via phone 2nd round with hiring manager via zoom second interview goes in depth for situational problem solving. Make sure you have all your correct info of employment history

      Interview questions [1]

      Question 1

      name a specific time changes were implemented and how did you adjust
      Answer question

      Other Customer Support Specialist interview reviews for JPMorganChase

      Customer Support Specialist Interview

      17 Jun 2015
      Anonymous employee
      Elgin, IL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at JPMorganChase (Elgin, IL) in Jul 2013

      Interview

      Had an interview for Chase at the call center in Elgin, IL. Interview took about 30 minutes with an HR rep. and gave a call back in a few days

      Interview questions [1]

      Question 1

      Asked basic questions about work history and did some role playing about customer service since you're on the phone all day
      Answer question

      Customer Support Specialist Interview

      20 Jul 2013
      Anonymous employee
      Heathrow, FL
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 6 days. I interviewed at JPMorganChase (Heathrow, FL) in Jul 2012

      Interview

      Overall the people were great. The interview was quick and pleasant, the only con was it seemed like there was a lot of computer registration and applications connected with it. The initial job application required an hour of question and answers along with my resume, the post interview computer part (once I had the job offer) was additional time.

      Interview questions [1]

      Question 1

      I did not get any difficult or unexpected questions. They were matter-of-fact and friendly with me and I didn't feel like there were any games or attempts to trip me up.
      Answer question