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      Kasasa

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      Client Director Interview

      26 Jun 2026
      Anonymous interview candidate
      Austin, TX

      Other Client Director interview reviews for Kasasa

      Client Director Interview

      22 Sept 2016
      Anonymous interview candidate
      Austin, TX
      No offer
      Negative experience
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Kasasa (Austin, TX) in Jun 2026

      Interview

      Took over 14 weeks to get to the conclusion. Incredibly disorganized, outrageously time consuming, poor communication, and repetitive beyond compare, not to mention lack of feedback and after flying and staying in a hotel for an interview, they don't even call to deny you or call back when you try to reach them. It's a sign.

      Interview questions [1]

      Question 1

      They asked the same questions over and over again with each interview and then hold it against you when you provide the same answer. Consistency and truthfulness allows you to repeat the answer to a repeated question, but somehow they wanted different answers for the same question five times. Another red flag was the majority of the questions revolve around managing at risk or unhappy customers, which can only lead you to believe that that's a lot of what they're dealing with.
      1 Answer

      Application

      I interviewed at Kasasa (Austin, TX)

      Interview

      The bulk of the 5+ hour interview process was actually very good, but this portion alone just left an overall bad taste: As other candidates for this role have indicated, the case study and presentation portion of their interview process is flawed. Then again, who knows what they're ultimately trying to accomplish with it. I actually thought I had them figured out, in terms of believing I didn't fall for what seemed like a trick test. You talk to someone acting as a Business Owner, who doesn't have answers to several of the (in some cases, very basic) questions most real business owners would have, you're then given 30 minutes to create an end all be all solution based on the information, and then present on that solution to a group acting as investors. At a high level, the solutions to this case study were very obvious. However, the missing information from the business owner was critical to an actual end all be all solution, which was the expectation laid out. This is where I thought I had them figured out: Part of this is working around traps that are set to identify someone with a lack of integrity. Surely the guy behind the smarmy investor character isn't really expecting me to make up the numbers that were unknown to the business owner, or get me to commit to one proposed approach vs another without being allowed additional time to dig into some of that basic data. If this is intended to be the real life scenario described, with real money at stake, then real integrity is critical. Surely it was all a trick, like the pretend investor coming in halfway through the presentation, or the one distracted by their laptop asking you to repeat what they missed. No problem. You work through and around those things, even when you have 30 minutes to prepare and 10 minutes to present. What was concerning is, when it was all said and done, and they come out of that investor role, there really seemed to have been an expectation for you to invent the numbers that the business owner didn't have. Assuming this perception is accurate, no thank you. In the real world, I'm confident they would not expect or allow their employees to do this. All in all I felt like some members of the group participating in this piece were likely young and inexperienced, or perhaps a different expectation could be set around what the point of this exercise really is. Again, the rest of the 5+ hour interview process was just fine. They seem to put a lot of stock in this portion though and, as much as both the company and candidates invest in this process, hopefully they'll come around to tweaking it. I do think they're likely losing out on some great people because of it.

      Interview questions [1]

      Question 1

      Standard, basic questions
      Answer question
      3

      Client Director Interview

      22 Aug 2016
      Anonymous interview candidate
      Austin, TX
      No offer
      Negative experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Kasasa (Austin, TX) in Jul 2016

      Interview

      Here's a company that values culture over talent. They've structured their interview process to weed out the most qualified and talented folks in favor of those that 'fit in'? Note, multiple recruiters and headhunters are constantly trying to fill positions for Kasasa because very few make it through the funnel. I've had 4 different headhunters contact me about a role at Kasasa. My initial interview was on the phone. Then, a follow up on site. Finally, I was invited back for the big interview along with other candidates (none of which were hired either). Here was the process: 1. Lunch and social time 2. Interview with current Client Directors 3. Time to put together a presentation about a shoe store. You better know how to use a PC. 4. Present your solution via Powerpoint to a bunch of Managers who think their role is to humiliate and embarrass applicants and demonstrate immediately that they are in control. Having only ~30 minutes to build a Powerpoint from scratch with very limited data, you have to make some assumptions. This of course is far different from reality, where you would have an opportunity to ask lots of questions and thoroughly know about a bank before making a presentation. But that doesn't matter to the interviewers, who ask very detailed questions to which you cannot give an accurate answer because you don't know the details to be accurate. Clearly, they've done this drill so many times, that they have assumptions in their head and know how they will tear apart any proposal you make. I felt deflated and humiliated after this round was over and knew Kasasa wasn't the place for me. I don't play 'gotcha' games in meetings and I'm not out to demonstrate why I'm 'better that everyone else in the room'. 5. Tour of the facilities 6. Test - Yes, you take a Wonderlic test in a special room they have designated for Wonderlic testing. I found this quite easy and am certain I scored well. 7. Happy hour. I had 1.5 beers over 90 minutes and socialized with the team. During which time I found out that the most unfriendly manager was leaving and the hiring manager was actually not the hiring manager. I was told by my headhunter that I wasn't a good 'cultural fit'. Honestly, their loss. And, likely good for me because I want to be treated like an adult, not a child.

      Interview questions [1]

      Question 1

      Out together a presentation (in 30 minutes) in Powerpoint on piece of junk PC to present a business case for how to help a struggling shoe store.
      1 Answer
      6