I received a referral for the Customer Success Engineer role at Kaseya, leading to an initial call with a recruiter. This conversation focused on my background, motivations for applying, and why I was interested in Kaseya, along with one behavioral question. Following this call, I was informed that I would be meeting with the Senior Technical Manager.
During this 30-minute interview, I felt positive about the interaction and was encouraged by the manager's feedback, which indicated he would be willing to hire me on the spot due to my extensive knowledge in Client Success. However, he also mentioned that the Sales Manager had the final decision. Additionally, he emphasized that the Sales Manager expected very detailed answers during the interview process.
The third interview took place on-site at their office, which was grim. It was outdated, dark office. There was no receptionist in sight, and I had to ask various employees to notify the hiring manager of my arrival. Once upstairs, the interview itself was straightforward, but the questions were highly technical, suggesting that they were seeking a “unicorn” candidate despite the experience outlined on my resume.
After this final interview, I did not receive any feedback and was entirely ghosted by the company.