7y
We're sorry to hear your interview experience was negative. We truly value the time and energy that all candidates put into our interview process and work hard to ensure that is conveyed at each step.
The nature of agency hiring is that our staffing needs are often dictated by client/account need, which can sometimes change abruptly. Ultimately, if the need changes, we can't make an offer, despite how many candidates we've interviewed. We often do put candidates on hold and reach back out when we confirm a new open position, though the timelines vary.
It sounds like our team did follow up after your interview and share that update, communicating that we did not know when we'd be able to reopen the position, but that you'd prefer additional and more frequent updates beyond that. Given the high number of candidates we are interviewing at any one time, that is not always possible, but we are sorry that it negatively impacted your interview experience at Kepler.