The first interview was over the phone - this was about getting to know me and what my goals were in a company & position. Once those were discussed we went into the job description, salary, benefits, etc. If the first interview went well you were given a few personality type assessments that need to be completed before you could schedule your second interview second interview. The second interview was in person where you talked about your experiences and did a few role play situations to see how you would handle it.
Interview questions [1]
Question 1
Were there any metrics used in your current role to measure a customers satisfaction with your product/service?
I applied online. The process took 1 week. I interviewed at KnowBe4 in Apr 2025
Interview
They sent me an IQ test to do which is already BS and should be considered discriminatory at this point. I know I got most of the questions right because I took it with another person and used a calculator. They rejected me anyway.
They also sent a very weird personality quiz with awful statements they asked me to rate on a scale like “I am able to love” and “My friends have done well in business”
It was a phone interview and took about 20 minutes. The questions were pretty standard for this job position. Some questions situational others to explain how my past experience relates to the job. I didn't move on to the second round bc the pay is very low and I did not want to commute three days a week to the office for such low pay.
I applied online. The process took 3 weeks. I interviewed at KnowBe4
Interview
Contacted by a recruiter by email. Emailed back and forth. She was very friendly and easy to schedule a call with. Very basic questions. Salary for the posted job was not noted in their ad so when I let her know what my requirements were she told what the typical annual salary was, which was far below my base.
