Typical Role play but still hard to replicate a real meeting with a customer and you are doing it limited information. They do try to help out as much as you can. You can tell the VP on the call had done a lot of these and maybe had a lot of things going on that day but seemed to not want to be there. In my summary of the information gathered before they started the role play they said I captured everything but the piece that knocked me out during the role play in my opinion contradicted the information I confirmed during the summary.
Interview questions [1]
Question 1
Can you summarize the information you gathered for the customer (for the role play) from the initial call?
Hello and thank you for your feedback. We always strive to make the candidate experience as positive as possible and your feedback helps us do that. We will look into your situation. Thank you for your application and your time during the interview process. We wish you the best of luck in all your future endeavors.
Accepted offer
Positive experience
Difficult interview
Application
I applied online. I interviewed at KnowBe4 (Clearwater, FL) in Jan 2026
Interview
I recently completed the interview process with KnowBe4 for an Account Manager role. It was a very well put together vetting process that included an initial phone interview, aptitude/personality test, and zoom video call/role play with the hiring manager. They really take the time to get to know you as a person and professional.
I applied online. The process took 5 days. I interviewed at KnowBe4 (Clearwater, FL) in Aug 2025
Interview
I received an invitation for a first interview less than 24 hours from applying. I couldn't have asked for a better experience. Received my offer letter within 5 business days from 1st interview.
I applied online. The process took 2 weeks. I interviewed at KnowBe4 (Clearwater, FL) in Mar 2025
Interview
It was pretty straightforward. I interviewed first with HR and she was very kind and made me feel super comfortable and met me know what to expect next and that I could even call/text/email with any questions…pretty cool. Then I had a zoom meeting with the department head, who was also very cool, and personable! All in all, it was a pretty easy process and I was kept up to date the entire time.
