Customer Service Representative (CSR) applicants have rated the interview process at Kpler with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 75% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Kpler overall takes an average of 26 days.
Common stages of the interview process at Kpler as a Customer Service Representative (CSR) according to 1 Glassdoor interviews include:
Skills test: 33%
Other: 33%
Phone interview: 33%
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I applied online. The process took 1 week. I interviewed at Kpler (Bengaluru) in Jul 2022
Interview
Good and very shrewd interviewers, the interview questions was well intended to bring out the best in an candidate. The process was very smooth and interesting. It was a great experience to go through the recruitment process though not got selected for the opening.
Quite Straightforward, a few calls with a recruiter and hiring manager + role play / demo of platform to wider team. They don't look at your commodities knowledge but rather the questions you ask and your approach to the demo.
Interview questions [1]
Question 1
How would you present Kpler to different personas?
generally the process includes two rounds.
The first round was with hiring manager 1-1, brief introduction and understand background, expectations etc.
the second round was with 2 colleagues/managers which included a role play to demo sale the platform and present a business plan, in total one hour.
Interview questions [1]
Question 1
past sales experience and how that can contribute new job
I applied through an employee referral. The process took 2 weeks. I interviewed at Kpler (Dubai) in Jan 2024
Interview
The interview process was very smooth and around 2 weeks from start to end. Had 4 interviews from hiring manager to different key people which I really enjoyed meeting… the questions were straight to the point.