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      Kroo (United Kingdom)

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      Kroo (United Kingdom) interviewsKroo (United Kingdom) Head of Customer Operations interviewsKroo (United Kingdom) interview


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      Head of Customer Operations Interview

      11 Feb 2025
      Anonymous interview candidate
      London, England
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Kroo (United Kingdom) (London, England) in Jan 2025

      Interview

      I was in a process for a senior role. I had two interviews and then completely ghosted. I sent 3 follow-ups over a month long period and no response from the senior people leader who was running the process. Obviously I have now given up! Its absolutely fine to reject a candidate after an interview, or for circumstances to change - but its unprofessional and disrespectful to candidates that are in a process for several months to never communicate with them again and ignore all follow ups. Its a real shame as some of the people I met were great, and from the outside at least, they seem like a great company. There is however something very wrong with the hiring processes in this team.
      3