I applied through an employee referral. The process took 2 weeks. I interviewed at LINK Group (Rhodes)
Interview
The interview is exactly what you would expect for a contact centre role. 1 interview and also 1 role play over the phone to see how capable you are at handling calls. Questions are the standard star based questions.
Interview questions [1]
Question 1
Describe a time when you dealt with a difficult customer.
how do you plan your day are some examples.
I applied online. The process took 1 week. I interviewed at LINK Group (Shanghai, Shanghai) in Jul 2015
Interview
Was interviewed over Skype by a nice enough Russian girl, however her English was terrible.
It was clear that the interviewer had little to no experience and only asked the most basic questions while not even listening when I was answering.