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Thank you for taking the time to leave your feedback which we are grateful for. We strive to offer a positive experience to all our candidates, and make sure we learn from feedback to make future improvements. We regret that your experience wasn’t a good one from your perspective. We have rigorous service level agreements with our recruitment agencies and they are made aware of our ethos and values. We always pass on feedback to our agencies and expect this to be shared in a timely way. Again, we are sorry if this wasn’t the case in your experience. If you would like to discuss further then please don’t hesitate to contact our Head of Talent Acquisition at urvi.marsh@lane4.co.uk.