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      Customer Care Associate Interview

      19 Mar 2021
      Anonymous employee
      Mississauga, ON
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at LifeLabs (Mississauga, ON) in Jul 2019

      Interview

      Fairly easy, phone interview they asked scenario based questions. 20 minutes maximum. Was called to come in for a written test which also included scenario based questions pertaining to the job.

      Interview questions [1]

      Question 1

      Describe a situation where you had a difficult customer and how you resolved it?
      Answer question