I applied online. I interviewed at Lightspeed (Auckland, Auckland) in May 2023
Interview
The initial screening interview and final interview was amazing with amazing people. They make you feel comfortable and encourage you to share your experiences as much as you can. Flexibility in opting for an offline or online interview that makes the process even easier.
Interview questions [1]
Question 1
Past experience with challenging customer situation
Hi there!
Thank you for taking the time to leave a review. We’re so happy to hear your experience was a positive one. We appreciate your feedback and will use this as we continuously look for ways to improve our interview process. Welcome to Lightspeed!
- The Lightspeed Talent Acquisition Team
Other Support Specialist interview reviews for Lightspeed
I applied online. The process took 3 weeks. I interviewed at Lightspeed (Paris) in Apr 2026
Interview
Smooth process, all steps clearly defined from the beginning and respected all the way through the end of the recruitment process. The atmosphere all along was really kind and respectfull, all the questions and use case submitted were really relevant for the position.
I applied through an employee referral. I interviewed at Lightspeed (Dijon, Bourgogne-Franche-Comté) in Feb 2026
Interview
The interview process was cut in three major steps :
- A phone call with HR to assess my ability to understand and speak in english, with some few questions
- A survey to gather some informations about how I would deal with some Lightspeed's context situations and how I handled some former professional situations
- An interview with two team leaders to further complete my profile and to clearly explain the job
I applied online. The process took 3 weeks. I interviewed at Lightspeed (Amsterdam) in Nov 2025
Interview
The interview process went really fast. It entailed a phone interview over the basics and an online test regarding customer service and technical skills. And a final interview round with the department team leads. It was a very nice atmosphere, and I felt welcome, and the questions asked felt natural for the job.
Interview questions [1]
Question 1
I was given scenario-based questions that focused on how I would approach technical troubleshooting.