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      Support Specialist Interview

      25 Apr 2024
      Anonymous employee
      Accepted offer
      Neutral experience

      Other Support Specialist interview reviews for Lightspeed

      Support Specialist Interview

      13 Apr 2026
      Anonymous employee
      Paris
      Accepted offer
      Difficult interview

      Application

      I applied online. I interviewed at Lightspeed in Feb 2024

      Interview

      The interview process proceeded smoothly, starting with an initial interview with the recruiter. This stage included questions about personal background, a speed test, inquiries regarding internet service providers, and approaches to remote work. Subsequently, after a week, I underwent a final interview with the team comprising the support manager and team lead. One notable aspect was that I had submitted my application in February and received an email notification on the last day of that month.

      Interview questions [1]

      Question 1

      During the interview process, I was asked a range of questions covering different aspects. The initial interview with the recruiter focused on topics such as my personal background, experience, speed test results, the quality of my internet service provider, and my strategies for effective remote work. In the final interview with the support manager and team lead, the questions delved deeper into my specific skills and experiences related to the role, as well as my ability to collaborate and contribute effectively within the team. They also inquired about my problem-solving approach, communication style, and how I handle challenging situations.
      Answer question
      1
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Lightspeed (Paris) in Apr 2026

      Interview

      Smooth process, all steps clearly defined from the beginning and respected all the way through the end of the recruitment process. The atmosphere all along was really kind and respectfull, all the questions and use case submitted were really relevant for the position.

      Support Specialist Interview

      9 Feb 2026
      Anonymous employee
      Dijon, Bourgogne-Franche-Comté
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Lightspeed (Dijon, Bourgogne-Franche-Comté) in Feb 2026

      Interview

      The interview process was cut in three major steps : - A phone call with HR to assess my ability to understand and speak in english, with some few questions - A survey to gather some informations about how I would deal with some Lightspeed's context situations and how I handled some former professional situations - An interview with two team leaders to further complete my profile and to clearly explain the job

      Interview questions [1]

      Question 1

      My ability to handle complicated situations
      Answer question

      Support Specialist Interview

      26 Nov 2025
      Anonymous employee
      Amsterdam
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Lightspeed (Amsterdam) in Nov 2025

      Interview

      The interview process went really fast. It entailed a phone interview over the basics and an online test regarding customer service and technical skills. And a final interview round with the department team leads. It was a very nice atmosphere, and I felt welcome, and the questions asked felt natural for the job.

      Interview questions [1]

      Question 1

      I was given scenario-based questions that focused on how I would approach technical troubleshooting.
      Answer question