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      Linode

      Part of Akamai

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      Junior Customer Support Specialist- Cloud Hosting Interview

      16 Aug 2018
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Linode

      Interview

      Applied online. After 2 weeks got email from HR asking for availability, I submitted but never heard for a week. Got email again for availability. Finally interview was scheduled with 2 customer Support managers. Answered all questions correct and with confidence. Next morning got standard rejection email? Asked for feedback no response.

      Interview questions [4]

      Question 1

      Tell me about yourself.
      Answer question

      Question 2

      Where did you learn about Linode and why do you want to work here.
      Answer question

      Question 3

      from your experience tell me how you dealt with a customer.
      Answer question

      Question 4

      Then comes technical questions based on linux. why we use sudo? cd, cp, cat commands? how to see how many processes are running on machine? types of packages in linux?
      1 Answer
      1