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      Lufthansa InTouch

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      Customer Service Interview

      28 Mar 2019
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Lufthansa InTouch (London, England) in Jan 2018

      Interview

      The first stage was to have a Phone interview where i was asked about my availability and salary expectations. The second stage was a Skype interview that lasted about 40 minutes. The interview was easy and relaxing, i did not feel any pressure through the process. Was two interviewers present but only one was asking questions, the other was just taking notes. The questions was around customer service and previous experience.

      Interview questions [1]

      Question 1

      Describe a difficult customer situation and how you handled it
      Answer question

      Other Customer Service interview reviews for Lufthansa InTouch

      Customer Service Interview

      27 Sept 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Lufthansa InTouch

      Interview

      Introduzione di te stesso , rispondere a diverse domande inerenti la posizione . Interessante e persone competenti. Sembra una seria compagnia per la quale lavorare e avere un futuro. Piuttosto semplice come colloquio b

      Interview questions [1]

      Question 1

      Perché ti piacerebbe lavorare per noi?
      Answer question

      Customer Service Interview

      7 May 2021
      Anonymous interview candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Lufthansa InTouch

      Interview

      Il processo è stato svolto via e-mail dopo aver partecipato ad una selezione on line sul sito aziendale. La responsabile è stata molto gentile nel rapportarsi con me, nel rispondere con puntualità alle richieste di miglioramento dei punti deboli.

      Interview questions [1]

      Question 1

      Il punto principale è stato la conoscenza del tedesco.
      Answer question
      1