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      Repair Service Agent Interview

      26 Nov 2015
      Anonymous employee
      Des Moines, IA
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Lumen (Des Moines, IA) in Jun 2015

      Interview

      I had two interviews, which were done via telephone, and I was asked many different questions, more of "how would I do this" or "describe a time when..." kind of questions, nothing asking me to show off my technical knowledge. I felt like they were trying to meet a headcount metric than they were hiring for technical abilities. But then again, I was applying for a Level 1 help desk position for a large telco.

      Interview questions [1]

      Question 1

      What's the most difficult thing you've ever searched for on the Internet?
      Answer question