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      Luno

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      GM SEA Interview

      4 Jun 2018
      Anonymous interview candidate
      Orchard,
      No offer
      Negative experience
      Average interview

      Application

      I applied in-person. The process took 6 weeks. I interviewed at Luno (Orchard, ) in Mar 2018

      Interview

      It’s been a rather strange and definitely disappointing experience interviewing with Luno. I feel it’s worth while sharing it here, might help save time of other candidates. Doing this after much contemplation. I was reached out by Luno’s recruiter for GM SEA role. I went through the process - screening > round with hiring manager > exercise (apparently they loved the deck I made) > next 2 rounds w/ Head of product & marketing > finally, CEO. All this within 2 weeks or so. Now starts the weird part. Given the pace of the above rounds & all the positive reinforcements at each stage, I got hopeful (Had fair reasons to be, right?). They got back and said they’d like to offer an Expansion role instead of GM role. Pitched it as a super important role. Seemed a level junior for sure but they convinced me it’ll grow to become Regional GM. I bought in. Next, they asked me to share expected package (SO+Cash). Given that I was moving from a big Silicon Valley company after 4 years, my equity component has high $ value - I shared clearly that I didn’t expect it to be matched at all but I was looking for stock options and not just cash. Turns out Luno doesn’t give out equity to their employees in general, only early stage employees have some - which is okay, each company has its own policy. Anyway, after getting my expected package, they went silent for a month! Reply to my each follow up: “we’re working on remuneration, CFO is modelling it out since it’s a first for us”. A little later it became: “CFO & CEO are travelling”. Seemed fair but I was starting to get a bad feeling about it. After a month + some pretty rigorous follow ups + creating an urgency that I’m sitting on another offer so timing is crucial - I got a call. “So, we feel this role is junior for you as it’s mostly admin. We might hire a global expansion person, until then we won’t hire anyone. As for the GM role, we want a local. So, we won’t be going ahead with this.” Still unsure what happened here. A complete waste of my time! In case you’re interviewing, please allocate time at your own discretion.

      Interview questions [1]

      Question 1

      Largely focused on how you’ll setup the business.
      Answer question
      7
      avatar
      Luno response
      7y
      Thank you for providing us with feedback on your interview experience with Luno and we do apologise for any inconvenience caused. We do our best to make sure we match the right candidates to the right roles. As it may sometimes occur, we realised that the role is not what we’d envisaged and had to carefully deliberate proceeding with the recruitment process, knowing that this will impact the candidate experience. We are disappointed that we couldn’t find a more suitable role for you, but wish you all the very best.

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