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      Luno

      Part of Digital Currency Group

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      Related searches: Luno reviews | Luno jobs | Luno salaries | Luno benefits
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      Customer Success Associate Interview

      3 Apr 2024
      Anonymous interview candidate
      Declined offer
      Positive experience

      Other Customer Success Associate interview reviews for Luno

      Customer Success Associate Interview

      7 Nov 2024
      Anonymous interview candidate
      Kuala Lumpur
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Luno

      Interview

      The entire process, from the time I submitted my application all the way to the offer stage, took about a month. I would say the entire process for me was smooth and a great experience. There were two stages of interviews, along with assessments: the first one online and the second face-to-face in the office. The interviewers were all very friendly and professional. The questions asked were typical interview questions, so make sure you are well-prepared and confident. Unfortunately, I had to decline the offer as the salary offered was lower than I had anticipated.

      Interview questions [2]

      Question 1

      Why do you want to work here?
      1 Answer

      Question 2

      A lot of behavioral questions
      1 Answer
      2
      avatar
      Luno response
      2y
      Thank you very much for sharing a review with us! Despite not being able to meet your salary expectations, we are pleased that you found the experience to be a positive one. We hope to see you apply in the future.
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Luno (Kuala Lumpur) in Mar 2024

      Interview

      Interviewer very positive and have a supportive aura. First iv would be online, it would be better if you could roleplay the real situation and show your way of handle various type of customer.

      Interview questions [1]

      Question 1

      Talk about yourself. Why are you quitting the previous jobs. What different between crypto, gold and stock. How to convince a person that crypto is safe to invest.
      Answer question

      Customer Success Associate Interview

      30 Apr 2022
      Anonymous employee
      Cape Town
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Luno (Cape Town) in Apr 2022

      Interview

      Luno has a great interview process starting with a test then a live roleplay ending with a overall fit confirmation. The experience was really fun and got to meet some really nice people.

      Interview questions [1]

      Question 1

      Why did I choose Luno.
      Answer question