The process took 2 weeks. I interviewed at Lutherwood (Waterloo, ON) in Jan 2021
Interview
You will need a resume and a cover letter to apply for the job. If they call you for interview, just one round with manager and HR and you can successfully land on the job if qualified.
Interview questions [1]
Question 1
Tell me about yourself?
What do you know about the company?
Why do you apply for this job?
I applied online. The process took 1 week. I interviewed at Lutherwood (Kitchener, ON) in Sept 2012
Interview
2 interviewers (1 manager, 1 HR) asked situational questions to find out how I'd behaved in certain situations. Big emphasis on customer service (internal & external), problem solving, resilience, results orientation, entrepreneurship, & flexibility. The interview lasted about 30 minutes. Both interviewers did their best to put me at ease at the beginning and answer my questions at the end. Good candidate experience.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with an angry customer and what you did about it.