I applied online. The process took 1 week. I interviewed at Maidenbower Consulting (Melbourne) in Jul 2016
Interview
I applied for the job through SEEK and within 2 working days had a phone interview with the faciliation lead. I attended a face to face interview at their main client's support centre for a 30-45 minute interview with the Managing Director and Project Manager. I was offered the job on the spot and started training on the next Monday.
Interview questions [1]
Question 1
Tell us about your Customer Service experience.
Give me an example of how you have dealt with a difficult/angry customer.
What is your standout quality when working with people?