I applied in-person. The process took 2 weeks. I interviewed at Marshalls (Evanston, IL) in Aug 2011
Interview
Printed out job application, walked into store I wanted to work in, submitted to operation manager. Received a call a week later from admin coordinator to set up interview. After successful interview, clear background check, and good reference check, attended orientation a week later with other new hires.
Interview questions [1]
Question 1
How would you handle a "rough" customer? What is customer satisfaction to you?
The interview process was very easy I got a call that they wanted to do an interview then I went. They ask you different questions I went through two interviews on the same day.
Interview questions [1]
Question 1
Tell me about yourself.
What experience do you have in retail?
Was asked about where I saw myself in 5 years, past customer service experience, etc. If you list a language be prepared to speak it in the interview - especially Spanish or French
Applied online they called me and did a phone screening, and then invited me for an in person interview with the store manager. Process was simple and quick, and had no issues with any portion of the entire process.
