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      Maryland SECU

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      Member Service Representative Interview

      20 Jul 2025
      Anonymous interview candidate
      Ellicott City, MD
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Maryland SECU (Ellicott City, MD) in Jul 2025

      Interview

      Just went over what the job entails. interviewer didn’t ask much questions on the call, went over the pay and schedule, pay was on the lower side so i decided to decline moving forward

      Interview questions [1]

      Question 1

      Does this wage/schedule work for you?
      Answer question
      1

      Other Member Service Representative interview reviews for Maryland SECU

      Member Service Representative Interview

      19 May 2022
      Anonymous interview candidate
      Baltimore, MD
      Declined offer
      Negative experience
      Easy interview

      Application

      I applied through a recruiter. The process took 2 weeks. I interviewed at Maryland SECU (Baltimore, MD) in May 2022

      Interview

      The process involved a phone screen with a recruiter and a virtual panel interview with two managers. Recruiter seemed nice and welcoming, Panel interview seemed somewhat disorganized, the interviewers didn’t seem too familiar with the process or questions.

      Interview questions [1]

      Question 1

      Describe your current role? Why SECU? How do you make your sales goals?
      Answer question
      1
      avatar
      Maryland SECU response
      4y
      Thank you for your interest in joining the SECU family - we truly appreciate you sharing your experience with us so we can continue to make adjustments to our candidate experience activities. We are purposeful in how we prepare for the time we spend with candidates, and a big part of that is ensuring our panel is prepared and organic in how the conversation flows. It seems that we fell flat in this case where your engagement seemed disorganized - that certainly was not our intention. We will reflect on your feedback and continue to work closely with those on the interview panel to ensure a smoother and more natural conversation.