I applied in-person. The process took 2 weeks. I interviewed at Massage Envy (Lake Worth, FL) in May 2016
Interview
The interview process was okay initially but when it came time to do the 2nd interview it got really difficult. They wanted me to memorize a ton of sales information in the form of scripts. I did my best to memorize it but the interviewer wasnt happy that i failed to know it verbatim.
Interview questions [1]
Question 1
They wanted me to recite the scrip that they gave me to memorize
I applied online. The process took 1 day. I interviewed at Massage Envy (Bedford Hills, NY)
Interview
Short casual interview, had a phone screen first and then went in and was asked basic questions about previous front desk experience in wellness environments the rest just talking about the job itself
Interview questions [1]
Question 1
Tell me about previous customer service experience
Asking questions about experience and what I would do in different situations. It was chill and comfortable we just went to the office and I got hired the same day.
I applied online. I interviewed at Massage Envy (Honolulu, HI) in Aug 2019
Interview
Mostly general situational questions, not what I was use to. Personally it felt like they want you to beg to work there. This was for the Kapolei location. I can’t speak for all locations just this one.
Interview questions [1]
Question 1
How do you deal with conflict or difficult situations.