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      Mattermark

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      Customer Success Interview

      15 Jun 2016
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied through other source. The process took 3 months. I interviewed at Mattermark (San Francisco, CA) in Apr 2016

      Interview

      An exec at Mattermark reached out to ask me to interview for a senior level role. I had never heard of the company but looked them up and decided that I was indeed interested in learning more. The company's recruiter really botched things up, sending me invites with incorrect meeting times etc. Then I spoke to the COO and he was really all over the place, sounding super unfocused. I was having trouble envisioning me working with him. He then had me speak to someone else. The call went well though I also felt like I heard more negatives than positives about the company during the conversation, which left me with many questions about whether or not I even still wanted to consider working for Mattermark. Other things then happened - further poor communication - leaving me really curious how the company even survives. Eventually I got an email telling me the role had been filled. I'm fine with this outcome as I'm not ultimately interested in working for a company that treats potential employees so poorly, but seriously guys....I have never been treated so poorly as a candidate.

      Interview questions [1]

      Question 1

      Really basic stuff
      Answer question
      1