Fairly easy maybe 30 minutes. I also had to read and translate some hypothetical questions from english to spanish. I was informed if i was okay with the hours the company required since its varying shift or rotating shift
Interview questions [1]
Question 1
How do you deal with a difficult patient or person?
Easy, general questions regarding past work experience. Relatable and informative questions about current work practices and procedures. Call center experience helps with the CSR guidelines. Interviewer was relatively new and was very helpful
an assessment was part of the hiring process. It was long but straightforward. All the questions were customer service-related. I would say probably 100 The interview process is very long because they ask
Interview questions [1]
Question 1
How many years of experience do you have in customer service?