I applied online and received a call the same day. The first step was a phone interview by one of the employees, as the employees rotate phone screening the potential victims. Secondly, was an in-person interview with two members of the staff. You will also be given a spelling/grammar test, and an excel test administered by the office manager to see if you can create an interactive table/chart. *Side Note* - Once employed, I couldn't understand the purpose of the excel test, as the office manager herself isn't proficient in Excel. I couldn't help but google the employee "time sheet with breaks" that she claimed she created when I asked her, and WALA! There it was, the same exact timesheet available as a free downloadable template! Matter of fact, all of the Excel tables she supposedly created have been downloaded.....I checked! Anything to make the owner think she's an indispensable, super genius! You can't outslick someone who's been in the game just as long as you have boo boo! Very clever though might I add. Lastly, an in-person interview with the owner. Expect to wait at least 25 minutes for her to come out and greet you, as you will not be her priority. They employ a pretty generic on-boarding process where you fill out some paperwork, and read the entire 200 page company manual of do's and dont's. Then the office manager leads you to your cubby hole and proceeds to put the fear of God in you about what not to do or say around the owner. You'll be assigned a mentor who you will never get the chance to sit down with, because they'll be too immersed in their work and problems to be concerned with you.Then you start the process of begging the manager and any or everybody else in the office for work to do! Don't expect any assistance or support from your co-workers either, it will only be a waste of time. On your first day of work you will be taken out to lunch by two of your co-workers who will spend the entire hour bashing the owner. They will attempt to fill you in on all of the owner's pet peeves and psychotic outburts. They will warn you about the consequences of using the owner's tan ceramic bowl with the brown rim in the kitchen cupboard, and use you as a sounding board to vent their frustrations. I got to hear all of the things they wouldn't say to her directly! That should have been my clue to never return from lunch and run as fast as I could in the opposite direction!