Requires typing assessment prior to interview. Must meet 35 wpm in order to proceed with interview. Interview process was easy after that and received offer within a two week timeframe.
I applied through a recruiter. I interviewed at MedCost (Winston-Salem, NC) in Aug 2015
Interview
Basic interview process. Normal behavioral questions. Nothing over the top or out of the norm. I interviewed with the call center supervisor. Very brief interview, didn't last too long. I went thru a temp agency and they set the interview up but it was done in a matter of days.
Interview questions [1]
Question 1
Tell me about a time you had to tell a customer what they were asking you to do was against policy.
I applied online. The process took 2 days. I interviewed at MedCost (Winston-Salem, NC) in Feb 2015
Interview
I completed the online application and was called by someone in HR and was asked a couple of questions over the phone. She then asked if I could come in to do s face to face interview and take a typing test. I took the typing test first and then I was taken downstairs to do the interview.
Interview questions [1]
Question 1
Name a time where you went above and beyond to help a customer