Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Meltwater

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Meltwater reviews | Meltwater jobs | Meltwater salaries | Meltwater benefits
      Meltwater interviewsMeltwater Customer Success Representative interviewsMeltwater interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Representative Interview

      29 Mar 2018
      Anonymous employee
      Charlotte, NC
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Meltwater (Charlotte, NC) in Feb 2017

      Interview

      Met MD for coffee. Panel interview a few weeks later in the morning. Then they determine if you're invited back that afternoon. Tough for people currently working another job! The "call back" is another panel style, but it's only you and the same internal people. The second part is overdone and unnecessary. They make the role out to be that of a senior executive which it is not. The questions weren't necessarily "difficult" - they just try and throw you and pick you apart to see how you handle criticism. Asking tough probing questions is important in the interview process. However, their approach of being aggressive, hostile and overly critical is useless as you don't learn anything about the candidate other than their ability to bs and navigate uncomfortable situations. Companies should be welcoming during the interview process and interest should feel mutual.

      Interview questions [1]

      Question 1

      Don't you feel like your previous role was a cake walk? I mean everything was just handed to you.
      Answer question

      Other Customer Success Representative interview reviews for Meltwater

      Customer Success Representative Interview

      2 Jul 2021
      Anonymous employee
      Austin, TX
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Meltwater (Austin, TX) in Sept 2019

      Interview

      Initial phone screening with recruiter, and then moved to group interview. Two part interview. Initial part as part of larger group. Participating in 2 case studies, showcasing knowledge of how software is used. Select individual are brought back for individual interview with a Panel.

      Interview questions [1]

      Question 1

      How do you like to receive feedback?
      1 Answer