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      MetLife

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      Client Service Consultant I Interview

      28 Jun 2015
      Anonymous employee
      Irvine, CA

      Other Client Service Consultant I interview reviews for MetLife

      Client Service Consultant Interview

      5 Jan 2024
      Anonymous employee
      Tampa, FL
      Accepted offer
      Neutral experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at MetLife (Irvine, CA) in Jun 2015

      Interview

      The interview process was very great. I applied online and a few days later I was contacted by a recruiter to set a phone screen. I spoke to the recruiter and she asked your basic questions regarding my education, experience, computer literacy skills and my salary expectation. I was then told I would be moving to next round and would be contacted to schedule my in-person interview. I was then contacted and set the interview for the following week. I met with the Director for Client Services and shortly after the AVP for the entire office. Our interview was very open, transparent and conversational. I was able to feel comfortable in the room with these two very important individuals and was able to ask any & all questions I had. I really enjoyed speaking with them both and I feel I made connections with them. The interview with these two individuals was my favorite experience throughout the entire process! I was then told, for transparency which I appreciated a lot, that they have to interview a few more people and would then HR would follow-up with with Yay or Nay. Shockingly I was contacted 2 days later by the Director himself, but I missed the call and left his cell for me to contact him. I very nervously shot a text to him apologizing and we set a conversation for Saturday which was very different. It showed that he made me a priority on his day off and it really impressed me. We spoke that Saturday regarding the offer and I graciously accepted. I cannot wait to start my position with this very reputable company. If you are considering applying definitely do it!

      Interview questions [1]

      Question 1

      No specific questions as our interview was very open and conversational.
      1 Answer
      1
      Average interview

      Application

      I applied through a recruiter. I interviewed at MetLife (Tampa, FL)

      Interview

      4 steps. A call with a recruiter, then another 30 minute interview with someone on the training team, then a writing assessment, followed by a final interview session with 3 different people for 20-30 minutes each.

      Interview questions [1]

      Question 1

      Describe a time you had to deliver bad news to a customer.
      Answer question

      Client Service Consultant Interview

      7 Sept 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at MetLife

      Interview

      Virtual interview with 3 managers at the same who were all hiring for their teams. Casual and conversational open dialogue with simple interview questions with ample opportunities to expand on my experience.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      1 Answer
      2

      Client Service Consultant Interview

      11 Jul 2022
      Anonymous interview candidate
      Aurora, IL
      No offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at MetLife (Aurora, IL) in Jul 2022

      Interview

      Very easy going. My interviewer was extremely friendly and laid back. She made me feel at ease and didn’t ask any hard questions. She was very thorough about the job description and answered all my questions and concerns.

      Interview questions [1]

      Question 1

      What challenges do I expect will transitioning into my new position.
      1 Answer