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      Momenta Group

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      Case Handler Interview

      11 Dec 2019
      Anonymous interview candidate
      London, England

      Other Case Handler interview reviews for Momenta Group

      Case Handler Interview

      9 Jun 2019
      Anonymous employee
      London, England
      Accepted offer
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Momenta Group (London, England) in Sept 2019

      Interview

      Received a screening call before being offered a face-to-face interview and assessment. The face-to-face lasted around 20 minutes and was straightforward. This was followed by an assessment which lasted an hour. I am still waiting on a response 11 weeks later. The follow up contact I made was replied to saying they are in the dark about what is going to happen with the position. I would suggest you do not hold interviews in London for a role based in the North West that does not appear to exist.

      Interview questions [1]

      Question 1

      What are your three greatest strengths
      Answer question
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Momenta Group (London, England)

      Interview

      I had an initial phone call conversation then an assessment in London which involved a case handling example where you had to write a written case outcome. After passing the assessment I was then invited back at the end of the week to the office for a face to face interview.

      Interview questions [1]

      Question 1

      How do you organize and manage your time? Please tell me of a time when you have had to deal with a difficult customer and how did you react?
      Answer question

      Case Handler Interview

      7 Jan 2020
      Anonymous employee
      Crawley, West Sussex, South East England, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Momenta Group (Crawley, West Sussex, South East England, England) in Aug 2018

      Interview

      Fairly straight forward, a mock telephone interview, followed by a mock customer call and then and assessment day with some investigating case studies and a face to face interview. Momenta will prepare you with the type of specific questions they will ask and give you the material to study this. The rest of the interview questions are general interview questions such as your biggest weakness, why do you want to work here etc.

      Interview questions [1]

      Question 1

      What is your understanding of the Thematic Review of Annuity Sales and Practices and the role you will be doing here as a result.
      Answer question