I applied through a recruiter. The process took 6 days. I interviewed at Mspark in Sept 2023
Interview
The interview process was smooth and organized. It started with a short phone screening, followed by a technical interview focused on troubleshooting scenarios. After that, I met with the hiring manager and a team member for a more conversational final round.
Interview questions [1]
Question 1
They asked me to walk through how I’d troubleshoot a user’s computer that suddenly stopped connecting to the network.
Unclear Hiring Process and Poor Communication
The recruiter came across as somewhat dismissive and mentioned they were eager to fill the role quickly, suggesting a high likelihood of hiring from the current interview round. I was moved forward to speak with the hiring manager and another team member. However, after being told I’d hear back by the end of the week, I received no follow-up. Assuming I'd been ghosted, I archived the job from my list. A week later, I received a generic rejection email with a strange reply-to address. Just two hours after that automated message, I noticed the same position reposted on LinkedIn as a new listing. This left me questioning how serious they really are about filling the role.
I applied online. The process took 3 weeks. I interviewed at Mspark (Helena, AL)
Interview
Interview process is you and two or theee managers. It is more of a “who you are” setup to see if you fit, have a personality and good communication skills.
Interview questions [1]
Question 1
What type of difficult situation had I recently dealt with to achieve a goal?