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      Customer Care Advisor Interview

      13 Mar 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at NCD

      Interview

      It was a phone interview about 20 minutes. They asked questions like tell us why you want to work here, your background, etc. It was a pretty easy interview and pleasant. However, they ghosted me after the interview. No problem if I didn't get the job but it's rude to not get back to an applicant interested in working for you. Makes me wonder if the good reviews are real or not.

      Interview questions [1]

      Question 1

      Why do you want to work here?
      Answer question
      avatar
      NCD response
      1y
      We view all feedback as a gift. Thank you for taking the time to share your experience. We sincerely apologize that you did not receive a follow-up after your interview. Our policy is to ensure that all candidates are informed once a position has been filled, and we regret any oversight in communication. If the position is still open, you may still be under consideration. Please feel free to reach out to our HR Director at alanaux@ncd.com with your name, and he would be happy to check on the status of your application. We appreciate your interest in NCD Dental & Vision and value your feedback as we continue to improve our hiring process.