I applied online. The process took 2 weeks. I interviewed at NEXL (Sydney) in Apr 2025
Interview
The interview process at Nexl was genuinely refreshing.
Even before they had a P&C function (me!), the experience stood out as unique and engaging. It was far from typical - it felt efficient yet human, and very true to who they are.
I applied and heard back within 2 business days. The hiring manager shared a Loom video introducing Nexl, the role, and their vision - a personable touch I hadn’t seen elsewhere. I was then invited to return my own Loom, sharing my background, what drew me to apply, and a few personal insights that showed they genuinely cared about getting to know me.
From there, the process flowed seamlessly: a phone chat, a conversational interview with the team that was realistic about both the role and its challenges, and then a final few steps. I was updated at every stage, and the whole experience reflected Nexl’s brand - fast, thoughtful, and people-first.
Looking back now, I can see it was authentically “Nexl-like” from the very start.
Interview questions [1]
Question 1
My experience and involvement in scaling a fast growing SaaS company.
I applied for the Human Resources role and was asked by the Chief HR Officer to submit a Loom video as part of the process. I completed the video on time and was promised feedback within 24 hours. I was completely ghosted, no feedback, no acknowledgment, and no response to my follow-up email.
It’s unprofessional to be asked for additional work and then left in the dark. The lack of communication and respect for my time is especially concerning coming from an HR department.
If you’re considering applying here, be aware that Nexl does not follow through on their promises and shows a lack of basic courtesy in their hiring process.
Interview questions [1]
Question 1
They asked me to record a video of myself talking about why I want the role etc
The hiring process is nothing short of APPALLING. Firstly, I received an email thanking me for applying, stating my profile looked great and inviting me to submit a loom video. There was also a video to watch which outlined how amazing and different Nexl are, explaining they're a 'people first' organisation.
They stated:
'We do recruitment in a bit of a different way at Nexl. We try to keep things light touch so the first step of our recruitment process is a Loom video. Here’s what you need to do:
Download Loom (it’s free!)
Film and share a short 5 minute video answering a few questions:
Tell us a bit about your background and your life story.
Why do you want to join Nexl?
What have you done in your career?
What do you want to do long term?
What are the things exciting about this role?
What are the things that aren’t exciting?
Send it back to me!
Once we’ve gotten it back, we’ll get back to you within 24 hours as to whether we progress you to the next round or if it’s not the right fit.
Thanks,
Albert'
Firstly, my video was not viewed for 4 days, then I received an email saying I was a great fit and inviting me to complete a case study. That's where the communication ended. No case study was sent and despite several invites to 'reach out if I had any questions', my follow up email was completely ignored.
This is a disgraceful way to conduct yourselves and if making promises then ghosting your applicants is how you demonstrate your 'people first strategy' then I clearly dodged a bullet.
Do better Albert!!!
1
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