NHS 24 111 Call Handler interview questions

The interview was held virtually, which was convenient and accessible. It was a competency-based interview, with a panel of two interviewers asking questions that focused on key competencies for the role. There were 6 questions based on NHS core values. The atmosphere was professional yet friendly, making it easier to stay calm despite the pressure. I appreciated how the interviewers made everything clear and provided prompts to the questions.