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      Neora

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      Customer Support Interview

      26 Jun 2019
      Anonymous employee
      Addison, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through a staffing agency. The process took 5 days. I interviewed at Neora (Addison, TX) in Oct 2015

      Interview

      The interview was held in office with 2 supervisors and they tell you how great the company is with food, massages, outings (none of which occurred as they claimed). Then they ask about your experience and see if you're willing to work any 2- 3 shifts from 8-8p, and 9-6 Saturday

      Interview questions [1]

      Question 1

      Give an example of a time you were able to deescalate an angry customer and how.
      1 Answer

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