I have over five years of experience in the restaurant industry, including Italian-American restaurants. I applied before the restaurant opened because I have always wanted to work for North Italia, drawn to their culture and food. The manager I spoke to was friendly and professional, and I appreciated learning more about their operations.
After my second interview, I felt that my skills and potential aligned well with the company, and I was excited about the possibility of joining the team. That said, the hiring process could be more structured and transparent. I interviewed with BOH management when applying for a server role, but it would have been helpful to also meet the FOH management team. Clearer feedback on the decision would have been appreciated.
Overall, North Italia has a strong brand and team, and with improved hiring processes, it could be an even better experience for candidates.