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      Octopus Energy

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      Energy Specialist Interview

      4 May 2020
      Anonymous employee
      Accepted offer
      Positive experience

      Other Energy Specialist interview reviews for Octopus Energy

      Energy Specialist Interview

      18 May 2026
      Anonymous employee
      Lille
      Accepted offer
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Octopus Energy in Apr 2020

      Interview

      I applied for this position via Instant Impact, a recruitment company and was helped through this by one of their consultants. I first had a short telephone conversation with the recruiter who talked through my background and assessed my suitability for the role. I then had a further Skype interview with her so that she could learn more about me and to give me an opportunity to learn more about the company. Following this I had the opportunity to have a first stage interview with Octopus themselves, in which I spoke with one of the team leaders. This was a fairly relaxed conversation and was really helpful to understand the culture at Octopus and to see the enthusiasm of their employees, overall a very pleasant interview. Following this I was offered the opportunity to attend another interview with the Operations Manager of their Warwick office this time. This was again fairly relaxed though slightly more intense than the previous as Octopus offer feedback following your first interview which you will find you are very focused on acting on and demonstrating you have listened and understood them. Again, overall a very pleasant interview with them and a great opportunity to learn more about the journey this company has been on. Following this I had to take a verbal and numerical reasoning test which was fairly difficult and required a lot of revision but overall was nothing to be concerned about. I was lucky enough to be offered the position and really have to credit Instant Impact as prior to each stage of interview I was sent guidance and tips as to what might be useful to research and what experiences I may need to reflect on during the interview. I also had a preparation call with my Instant Impact contact Mollie prior to each interview and afterwards and she was fantastic in reassuring me where I felt I could have done better and in helping me to really reflect on the positive aspects of each stage. She was also fantastic in helping me prepare for the tests and offering encouragement and reassurance when I felt I hadn't done well in those. Overall this is easily the most helpful recruitment process I have been through to help me understand not only whether I am the right fit for the company but also whether they are the right fit for me. It can feel slightly long winded but if you are lucky enough to reach the end of it, I can confidently say you will really understand why that is and also appreciate the opportunity it gave you to really learn about the company rather than going into the job blind. I'm really looking forward to working with them and am so grateful to Mollie of Instant Impact for her supp

      Interview questions [1]

      Question 1

      Can you give me an example of a time where you dealt with a difficult customer?
      Answer question
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Octopus Energy (Lille)

      Interview

      J’ai eu l’occasion de passer deux entretiens avec Octopus Energy et l’expérience a été très positive. Les recruteurs ont été à l’écoute, bienveillants et transparents tout au long du processus. Les retours ont été rapides après chaque échange et l’équipe est restée facilement joignable par mail, ce qui rend le suivi fluide et rassurant pour les candidats.

      Interview questions [1]

      Question 1

      Quel partenariat pourriez-vous mettre en place afin que l'entreprise gagne en visibilité ?
      Answer question
      avatar
      Octopus Energy response
      1w
      Salut ! Un grand merci d'avoir pris le temps de partager ton expérience avec nous. On sait à quel point la recherche d'un job peut être une période intense, alors lire que ton parcours s'est déroulé de manière fluide et rassurante, c'est la plus belle des récompenses ! Nos recruteur·se·s ont à cœur de créer un espace de discussion basé sur l'écoute et la transparence dès le premier contact. On est ravi·e·s de savoir que leur réactivité par mail t'a permis·e d'aborder ces deux entretiens sereinement. Ce qu'on garde précieusement de ton témoignage : Ton sentiment d'avoir été écouté·e et soutenu·e. La transparence de nos équipes tout au long des échanges. Un suivi par mail rapide qui évite le stress de l'attente. Le message est déjà transmis à toute l'équipe, et on te garantit que ça leur donne un immense coup de boost. On te souhaite le meilleur pour la suite de tes projets professionel·le·s ! 🐙

      Energy Specialist Interview

      26 Apr 2026
      Anonymous employee
      Manchester, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Octopus Energy (Manchester, England)

      Interview

      people are friendly but there are 3 rounds of interviews - Video interview, Discovery Day and individual interviews. I'd say the whole process is a bit long for an entry customer service role. But overall speaking, it's not too bad.

      Energy Specialist Interview

      12 Apr 2026
      Anonymous employee
      Köln
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Octopus Energy (Köln)

      Interview

      Ein erstes Kennenlernen über Video Call und dann ein paar Tage später ein Gespräch mit den Teamleitern. Die Rückmeldung kam auch recht zeitnah. Allem in allem ein guter Prozess, jedoch wären klarer Informationen zu einzelnen Vertragsdetails wünschenswert.