Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Octopus Energy

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: Octopus Energy reviews | Octopus Energy jobs | Octopus Energy salaries | Octopus Energy benefits
      Octopus Energy interviewsOctopus Energy Digital Operations interviewsOctopus Energy interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Digital Operations Interview

      28 Nov 2020
      Anonymous employee
      Derby, England

      Other Digital Operations interview reviews for Octopus Energy

      Digital Operations Interview

      29 Jun 2023
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience

      Application

      I applied online. The process took 4 weeks. I interviewed at Octopus Energy (Derby, England) in Nov 2020

      Interview

      Different to any other interview process, but that's a good thing! The entire process began with a call from Aasimah at Instant Impact (who was amazing and supportive throughout, sticking to timelines she gave even whilst on annual leave!). We then moved to a video call, after which I was progressed to the next stage which was a numerical and verbal test (revise as much as you can, the time limits make this trickier than you'd think). After passing I was put through to the discovery day, which was well thought out and structured. It was clear to see a lot of thought and effort went in from management to put this together. There were mini group tasks, a 1-1 interview and Q&A round with the team including regional managers, trainers, operations management and everything in between. It was refreshing to see so many of the team so quickly, it shows a real commitment to employees from the beginning! After this we received a call back to go through the role in a little more detail and thankfully was offered the job with the start date. I'm honestly amazed at the efforts Octopus have gone to, whilst other companies have struggled to adapt to Covid and life outside the office, Octopus are thriving. From the very beginning it was well organised, personalised and fun whilst informative. This is a company that really seems to value you as a person, not just a number on the books. Very happy to begin my Octopus career!

      Interview questions [1]

      Question 1

      Name a time when you've had to deal with a stressful situation, how did you overcome it?
      Answer question
      Average interview

      Application

      I applied online. I interviewed at Octopus Energy (London, England) in Jun 2023

      Interview

      Friendly and engaging, The team at Octopus were extremely courteous and welcoming, 1st we had a one on one interview with a 3rd party (Who was just as friendly as supportive) then the group stage with Octopus themselves, It was pleasant seeing employees pop in for a hello and to wish us good luck, All candidates would give a claim to fame fact and some of the stories was absolutely amazing! We had a group task which we would all come together in groups which was great to get to know potential new team mates. Afterwards we had 1 on 1 interview and Q&A session which was super useful. We was then invited to a final interview.

      Interview questions [1]

      Question 1

      Describe a time you encountered a unhappy customer? & what did you do to help.
      Answer question

      Digital Operations Interview

      18 Mar 2022
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Octopus Energy (London, England) in Mar 2022

      Interview

      The interview was in 3 parts, the first part I spoke to a manager, then we had a 3 hour assessment day which was a really informative and a great way of getting to know more about the company. Then a half an hour chat with a manager afterwards where they confirmed your employment.

      Interview questions [1]

      Question 1

      Tell me about a scenario where you feel you could have handled the situation better.
      Answer question

      Digital Operations Interview

      26 Feb 2022
      Anonymous interview candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Octopus Energy in Feb 2022

      Interview

      I had a 3 stage interview 1 - with Charlie from Instant Impact 2 - with a Octopus Energy Evaluator 3 - with a Digi ops manager who offered me the job there and then

      Interview questions [3]

      Question 1

      What made you apply for octupus energy over the rest of the competion?
      Answer question

      Question 2

      Tell me a time when you feel you could of handled a sitution better?
      Answer question

      Question 3

      Do you have the ability to be reactive to over night changes without warning due to regulation in our sector?
      Answer question