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      Octopus Energy

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      Related searches: Octopus Energy reviews | Octopus Energy jobs | Octopus Energy salaries | Octopus Energy benefits
      Octopus Energy interviewsOctopus Energy Customer Service Representative interviewsOctopus Energy interview


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      Customer Service Representative Interview

      3 Nov 2021
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Octopus Energy (London, England) in Oct 2021

      Interview

      The process as a whole was around 4 weeks. My journey started with a call from a recruiter, where you discuss the role and a little about yourself. Shortly after I was given an online Maths and Literacy test. Once that was completed I was invited to attend a virtual Discovery day where together with other candidates I had to complete different tasks, this was fun and every member made you feel relaxed. After that a Final interview and a job offer. I couldn’t have done it without the helpful Aasimah (my recruiter) whom was extremely helpful and supportive throughout the whole process. Overall I thought it was a unique and fun process throughout. From getting to know everyone with an icebreaker, splitting the teams for every task was also fun, as well as little by little learning more about the company from each employee and the company’s goals. Overall the best interview process I have attended.

      Interview questions [1]

      Question 1

      Tell me a time you were resilient?
      Answer question
      1

      Other Customer Service Representative interview reviews for Octopus Energy

      Customer Service Representative (CSR) Interview

      17 Mar 2026
      Anonymous interview candidate
      Berlin
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Octopus Energy (Berlin)

      Interview

      Sehr positive Gesprächsatmosphäre! Die Interviewer waren locker, zugänglich und gut vorbereitet. Besonders positiv ist mir aufgefallen, dass wirklich auf meine Antworten eingegangen wurde, anstatt nur einen Standard-Fragenkatalog abzuarbeiten. Ich habe mich zu jedem Zeitpunkt wertgeschätzt gefühlt.

      Interview questions [1]

      Question 1

      Erzähl mir von einer Herausforderung, der du gegenüberstandest, und wie du sie gelöst hast.
      Answer question

      Customer Service Representative Interview

      6 Feb 2026
      Anonymous interview candidate
      Warwick, West Midlands, England
      No offer
      Neutral experience
      Average interview

      Application

      I applied online. I interviewed at Octopus Energy (Warwick, West Midlands, England)

      Interview

      Fairly intense, hard to adjust to zoom interviews, but an efficient method to decide that ultimately the role wasn't suitable for my particular skills. Role plays, team tasks etc and 1 to one interviews.

      Interview questions [1]

      Question 1

      Typical questions you would expect, lots of role play and brainstorm activities.
      Answer question

      Customer Service Representative Interview

      28 Dec 2025
      Anonymous employee
      Manchester, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through other source. I interviewed at Octopus Energy (Manchester, England) in Dec 2025

      Interview

      Very easy and understandable interview. Used an online questionnaire and video interview. Also very good communication and quick response time. Setting up meetings and discovery day was also effortless. Not a stressful interview process.

      Interview questions [1]

      Question 1

      Tell me a time you had to deal with negative feedback?
      Answer question

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